Shipping policy

FemininePlus – Shipping Policy

Processing and Fulfillment

  • Processing Time: 1 to 3 business days
  • Weekend Orders: Processed the following business day
  • Tracking Email: Sent automatically once your order ships

Each bottle is packed securely and inspected before leaving our fulfillment center.

Delivery Times

All estimates are business days from ship date:

  • United States: 6 to 8 business days

Delivery times may vary due to carrier performance, holidays, or weather. We ship promptly, but cannot control carrier delays.

How We Ship

  • Every package includes tracking
  • A signature may be required in some locations

Order Tracking

You'll receive tracking details by email once your order ships. Please allow up to 3–5 days for tracking information to update in the carrier's system. Occasionally, tracking may show as "not found" temporarily — this does not mean your package is delayed. If you haven't received tracking within 5 business days, contact support@tryfeminine.com.

Shipping Restrictions

We currently ship within the United States only.

  • All 50 states supported
  • APO/FPO addresses may require additional processing time
  • Remote areas may have longer delivery windows

Address Requirements

Please double-check your shipping information before placing your order.

  • Include apartment or unit numbers when applicable
  • Unfortunately we're unable to take responsibility for packages delivered to an incorrect address entered at checkout

Delivery Issues

Damaged Packages

If your order arrives damaged:

  1. Take photos of the outer packaging and product
  2. Email support@tryfeminine.com within 14 days of delivery

We'll send a replacement or issue a full refund.

Lost or Undelivered Packages

If tracking shows "delivered" but you haven't received your order:

  1. Check with neighbors, building management, or family members
  2. Contact support@tryfeminine.com within 14 days of the delivery date

We'll investigate with the carrier and resolve it promptly.

Wrong Address

If you notice your shipping address is incorrect, contact support@tryfeminine.com immediately. If your order hasn't shipped, we can update it. If it has, additional shipping costs may apply.

Need Help?

Reach us at support@tryfeminine.com and we'll get back to you within 1–2 business days.

We appreciate your trust in FemininePlus.